We stand behind our product; more importantly, though, we stand behind you. If our product does not perform for you as promised, we will exchange or refund your return up to 30 days from the date of purchase after a return merchandise authorization (RMA) has been processed.
ARYSE offers free returns and exchanges. To process your return, contact firstname.lastname@example.org with your order number in the subject line to receive a return label via email. We will get back to you within 24 hours (excluding weekends and holidays). Please include the return label and packing slip with the product in resale condition and original packaging. Returns will be refunded within 48 hours of arriving at our warehouse.
Unfortunately, we do not allow returns of one single unit when purchased in pairs. The only way to return one is to return the order entirely and re-purchase a single unit off the website. We highly recommend buying in pairs, because we believe that is best for the health of your ankles. Since the IFAST and XFAST don't restrict normal ankle movement, they don't weaken the ankle, reduce performance, or create a dependency. Yet they will still increase ankle stability at the end range of motion by providing support only when the ankle needs it.